Experience & Quality

EN ISO 9001:2015 Certification

Mag. Andreas Raffeiner GmbH – certified according to the quality standard ISO 9001:2015!

As an external service provider, we maintain high quality sustained by our partner firms in our internal processes as well.

Hence, we started setting up a documented quality management system consistent with the ISO 9001:2000 requirements already in early 2006. Since to date no experience has been gathered in Austria in regards to our very specific business sector (external monitor, external CRA, freelancer), this is a very unique challenge for our company. Hence, it is a special privilege to be able to announce that our company

successfully completed the certification process on October 30, 2006.

This certification procedure consists of a detailed review of all quality-relevant company processes. Obtaining the ISO certification is yet another statement about the standards of our quality management, offering guarantees to our clients that every individual business operation carried out by Mag. Andreas Raffeiner GmbH corresponds to the norm and meets the high quality requirements of the ISO standard.

Quality Austria carries out yearly external audits in order to ensure the actual adherence to the quality management system as well as its further development.

Upon request, we will be happy to provide you with a basis for this certification – The Management Manual of Mag. Andreas Raffeiner GmbH (Trade register No.: 416 / 6485 BH Urfahr – Umgebung).